Chiara Valentini

Zugerstrasse 35, CH-8810 Horgen, Switzerland
28 years old, Italian,...More information at www.chiara-valentini.org
Chiara Valentini

Researcher in Communications and Public Relations

EDUCATION

Jan.2004 – Current

PhD in Organizational Communication and Public Relations

Department of Communication, University of Jyväskylä, Finland.
Dissertation will be ready at the beginning of 2007

Sept.1998- Apr.2003

Master of Arts in Public Relations (Summa cum Laude, with Honours)

Department of Foreign Languages and Literatures, University of Udine, Italy.
Thesis: The euro 2002 Information Campaign: analysis and evaluation of the national advertising campaigns

Sept.2001- May 2002

Visiting student (International Exchange Program)

Laurentian University, Sudbury, Canada

Sept.1993- July 1998

Maturità linguistica (linguistic high degree)

“Liceo Duca degli Abruzzi”, Treviso, Italy

OTHER EDUCATIONAL COURSES

23-28 Aug. 2005

European Doctoral Summer School in Communication 2005 “Media and everyday life”

Tartu University, Estonia

11-12 April 2005

Course in “Cultural perspectives: Comparative Politics and the interpretation of meaning”

University of Tampere, Finland

17 Mar.- 25 April 2005

Course in “Qualitative Research methods”

University of Tampere, Finland

21 Feb.-14 Mar. 2005

Course in “Scientific Writing and Publishing”

University of Tampere, Finland

1-12 Nov. 2004

Course in “Organizational learning”

University of Tampere, Finland

10-11 June 2004

Intensive course in “Media training”

Organized by NordForsk; Helsinki, FinlandType the Description here

9-15 June 2003

Course in “Mentorship –Sharing Expertise”

Tulossilta Oy, Tampere, Finland

ACADEMIC EMPLOYMENT

Jan.2004- Current

Researcher in Organizational Communication and Public Relations

Department of Communication, University of Jyväskylä, Finland. Responsible for different projects including studies about reputation, trust and social responsibility. Other activities at the Department: mentor for undergraduate students and responsible of small administrative tasks

Sept.- Dec. 2004

Guest-Lecturer in European NGOs

Course for undergraduate students at the Department of International School of Social Sciences, University of Tampere, Finland

Sept.- Dec. 2004

Lecturer in Institutional communication

Course for undergraduate students at the Department of Communication, University of Jyväskylä, Finland

Sept.2001- April 2002

University tutor for Italian culture and language

Laurentian University, Sudbury, Canada. Teaching and mentoring duties for BA students learning Italian language and culture.

EMPLOYMENT

Aug.2004 -May 2005

Localisation tester/ Employee representative

LionBridge, Tampere, Finland. Responsible for the quality control of localised products and services of NOKIA for the Italian market. I was also appointed as employee representative for one of LionBridge teams (approx. 54 people). My main tasks as employee representative were related with delivering company/wage information to employees and collect their concerns and questions, representing employees’ interests at the management meetings and taking care of the employee information network.

May- Sept. 2004

Researcher

Keski-Suomen Yhteisöjen Tuki, Jyväskylä, Finland. Responsible for investigating the communication quality of employees working in a Finnish public institution, Keski-Suomen Yhteisöjen Tuki (KYT), the Supporting Association for Third Sector Organizations in Central Finland. The study was qualitative and based on a new re-elaboration of the balanced scorecard for public institutions. The results were published on a collection of articles edited by Ms. Terttu Nupponen

April- June 2004

Communication Consultant

Unite for Sight – on line volunteering job. Responsible for designing informative posters, brochures and leaflets for Asian children between 6-11 years old about the community eye health programs. This activity was part of the International Health – Thailand program, which was implemented by Unite For Sight’s field teams in Summer 2004

April- Dec. 2003

Project manager

Tulossilta Ltd., Tampere, Finland. Responsible for different European projects. I was in charge of the analysis and studies of entrepreneurship and gender issues, for different external relations activities and for the organization of events. These projects were part of a European programme involving partners from four different European countries.

April- Dec. 2003

Project manager

Tulossilta Ltd., Tampere, Finland. Responsible for different European projects. I was in charge of the analysis and studies of entrepreneurship and gender issues, for different external relations activities and for the organization of events. These projects were part of a European programme involving partners from four different European countries.

Sept.- Nov. 2002

Manager assistant

International European Movement in Brussels, Belgium. Responsible for the promotion of the European awareness and activities and for the organisation of the final conference of the project. I was in charge of administrative tasks, external relations activities, organization of events, press releases, coordination of and monitoring European projects

April - Sept. 2001

Market researcher

S.P.P.A. Partners, Verona, Italy. Responsible for the analysis and studies of the consumers’ opinions of S.P.P.A. products and services and for different promotional activities

May- Sept. 2001

Journalist

the Public Relations Faculty newspaper, Gorizia, Italy

Sept. 2000- July 2001

Telemarketing operator

Telma srl, Treviso, Italy. Responsible for the customer care with existing Telecom Italian clients and for developing contracts with new clients.

AREAS OF INTEREST

Public Relations and Relationship Management; Ethics and Corporate Social Responsibility; Institutional/ Political Communication; International/ Intercultural Communication; European integration

PROFESSIONAL MEMBERSHIPS

EUPRERA member (European Public Relations Education and Research Association)
ECREA member (European Communication Research and Education Association)
ICA member (International Communication Association)

LANGUAGES

Italian: native speaker
French and English: fluently spoken and written
German and Finnish: basic knowledge

OTHER ACTIVITIES

Editor and article contributor for FERPI (the Italian Public Relations Federation)
Editor and article contributor for “Club del marketing e della comunicazione” (Italian organization in marketing and communication)